Refund policy

Due to the custom and personalized nature of our products, all sales are final and we do not accept returns or exchanges on personalized items.

However, if your item arrives damaged, defective, or with a quality issue, we want to make it right! Please reach out to us within 7 days of receiving your order and include a photo of the issue. We will work with you to find the best resolution, whether that's a replacement or refund.

To contact us regarding a quality issue, please email us at juleescreativestudio@yahoo.com or use our contact form.

Thank you for supporting Julee's Creative Studio!